Navigator at SF State
Navigator is a student success platform used at over 200 US higher education institutions and implemented throughout the CSU. Navigator is the primary student success platform for faculty, staff, and campus resources, and it empowers students with the ability to schedule appointments across campus for advising and tutoring support. This tool lets users raise early alerts for students, create a kiosk system, initiate proactive advising campaigns, and innovatively help students graduate on time.
Navigator uses innovation and strategy to enhance coordinated care systems and proactive outreach efforts through data analytics. Navigator empowers the campus community to identify and eliminate barriers to student success and improve the student user experience.
Why Use Navigator?
Navigator is free and available to SF State students. Navigator can help you:
- Schedule appointments
- Access your class schedule
- Connect you to the right people and campus resources
Academic Advising Locations on Navigator
Educational Opportunity Program Advising (EOP)
Faculty Advising (Select Majors)
How to Schedule Advising Appointments
SF State Advising Hub
The SF State Advising Hub is your one-stop shop for your advising needs.
Why Use Navigator?
Navigator is free and available to SF State students. Navigator can help you:
- Schedule appointments
- Access your class schedule
- Connect you to the right people and campus resources
How to Schedule a Learning Support Appointment
Learning Support Locations on Navigator
Tutoring and Academic Support Center (TASC) - General University Tutoring
Educational Opportunity Program Tutoring (EOP)
Navigator is a student success platform being used at over 200 US higher education institutions and being implemented throughout the CSU. Navigator is an online tool to connect undergraduate students to faculty, staff and campus resources. Through this tool, users can raise early alerts for students, create a kiosk system, initiate proactive advising campaigns and innovatively help students graduate on time.
Through the Navigator system, you can:
- Create customized lists for students (mentoring, study abroad, organizations, etc.)
- Conduct appointment campaigns that allow students to schedule an appointment using a link
- Schedule appointments that notify and remind students
- Send proactive emails to your students
- Use kiosks to track an event or study hall check-ins
The Navigator & E-Advising Coordinator offers Navigator training Monday-Friday, from 9:00 am-1:00 pm. The training sessions are an excellent opportunity to schedule a 1-on-1 session to go over Navigator topics, introduce the platform, and explore how to use the Navigator platform in an impactful way. The training sessions are configured for 30-minutes, but an individual may request longer sessions for their training.
Potential Training Topics
- Navigator Introduction
- Exploring Access and Permission to Features
- Understanding Information on the Student Profile
- Building Navigator Availability for Appointments
- Navigator Reports
- Navigator Analytics Reports
- Communicating with Students on Navigator
Navigator Support Guides
- Email Guidelines
- Text Message Guidelines
- Creating Campaigns on Navigator
- Setting Up The Appointment Kiosk
- Creating Navigator Availability
- Advising Summary Reports
- Creating Notes (*Not for Appointment Information)
- How to Build Student Lists
- Navigator Category and Service Indicator Guide
- How to Change Your Faculty/Staff Photo
- Understanding Success Markers
To request access for the Navigator platform, please schedule an appointment the Navigator & E-Advising Coordinator to discuss what role would best suit your position at San Francisco State University. An appointment is required before a role can be request for an individual.
Please contact the Navigator & E-Advising Coordinator at the support email below and we will work with you to address your needs.
Hours: Monday – Friday | 8:00 a.m. – 5:00 p.m.
Email: Navigator@sfsu.edu